Paid Membership Pro – Reason for Cancelling

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Paid Membership Pro – Reason for Cancelling Require members to provide a reason for leaving before they can cancel their membership.



Paid Membership Pro – Reason for Cancelling

How it Works

After installing and activating this plugin, your “Membership Cancel” page will be automatically updated to require members to enter a “Reason” before they can cancel membership.

The user’s submitted “Reason” will be added to the member and admin cancellation email content.

Showing the Reason in Email Templates

The user’s entered “reason” for cancellation is automatically included in the default cancellation emails sent to the user and the admin. If you are using the Email Templates Admin Editor to customize emails, you can use the replacement variable !!reason!! to show this information in a specific place in the cancel emails.


If you find that the “Reason” input field is not displaying on your Membership Cancel page, the recipe below will load the page filter later. We know that this recipe is needed for sites using this Add On in combination with the LearnPress plugin.

* This recipe will ensure the cancellation template loads later, as some add-ons/plugins
* templates take priority on the cancel page.
* You can add this recipe to your site by creating a custom plugin
* or using the Code Snippets plugin available for free in the WordPress repository.
* Read this companion article for step-by-step directions on either method.
add_filter( ‘pmpro_pages_custom_template_path’, ‘pmpror4c_pages_custom_template_path’, 99, 2 );

Additional information

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